Terms & Conditions
Whittlewood Workshop

Welcome to Whittlewood Workshop!
By placing an order through this website, you agree to the following terms and conditions. Please read them carefully before making a purchase.

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1. About the Shop

Whittlewood Workshop is a small, home-based hobby business based in Wakefield, New Zealand. All items are handmade, meaning each product may vary slightly in size, grain, or tone — part of what makes it unique.

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2. Orders & Payment

All prices are listed in NZD. Orders must be paid in full before shipping. Payments are accepted via the methods available at checkout.

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3. Custom Orders

Custom orders are welcome! If you have a special request (wood type, hook size, engraving, etc.), please contact me before placing your order. Custom orders may take a little longer to ship.

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4. Shipping

Shipping is available within New Zealand and International. See Shipping Policy for more details.

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5. Returns & Refunds

Returns are only accepted if an item arrives damaged. See Returns Policy for full terms.

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6. Product Variations

Due to the handmade nature of each item and the natural materials used, no two products are exactly alike. Please read product descriptions and measurements carefully before purchasing.

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7. Limitation of Liability

Whittlewood Workshop is not liable for any direct, indirect, or incidental damages arising from the use or misuse of any item.

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8. Contact Information​

For any questions, please contact:

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• 📧 Email: whittlewood.nz@gmail.com

• 📞 Phone: 021 088 46749