Question 1

Can you make a custom hook for me?

Accepted Answer

Yes, sometimes. If I have the right wood in stock, I can make a custom size or wood type for you. Send me a message through the Contact page and we can talk about what you want.

Question 2

Are your crochet hooks made by hand?

Accepted Answer

Yes. I make each hook by hand in my home workshop in New Zealand. I turn, sand, and finish every piece myself, so you get a truly unique hook.

Question 3

What woods do you use for your hooks?

Accepted Answer

I work with beautiful hardwoods, including unique New Zealand timbers when they are available. Each one has its own colour and grain, so every hook has its own character.

Question 4

What is your returns and refund policy?

Accepted Answer

If your order arrives damaged or faulty, contact me within 7 days with a photo and your order details. I’ll help sort it out. Because each hook is handmade and unique, I can’t offer refunds or exchanges for change of mind, wood colour, or size preference. Please check the product details before you order.

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FAQ

Frequently asked questions

Can you make a custom hook for me?

Are your crochet hooks made by hand?

What woods do you use for your hooks?

What is your returns and refund policy?